Measure causality to know if you're performing at your best.
UBUNTU EXCELLENCE FRAMEWORK
The Ubuntu Excellence Framework (UEF) is a scientific methodology for improving the quality of your processes. Its sole aim is to increase ROI based on mathematical accuracy. Therefore, the UEF is a realistic indicator of when and how your strategic plans will be realized. You can expect an ROI gain of 10-20% within the first year by applying a practical toolkit that reduces the cost of poor quality in favour of investment in compliance. The methodology is simple, practical and covers all criteria and nomenclatures.
"Do things right and you wont have to pay to fix them."
Philip B. Crosby
UEF OVERVIEW
Forgoing the costs of poor quality in favour of investment in compliance is the basis for improvements in the UEF. This is achieved by measuring causality in your processes, assessing the effectiveness of the processes and your ability to implement them. Analysis of the results produces your Excellence Score – a mathematically accurate indicator of the maturity of your organisation. Based on your score, you can set the direction and plan for improvement so that you know what you will achieve and when with the resources available. The results are also used to benchmark organisations within industries so that you can compete in a targeted way.
FRAMEWORK CRITERIA
An Integrated Management System
Criterion 1: Direction
DIRECTION examines the DEVELOPMENT strategy and emphasizes the analysis of the industry, the macro environment and the business framework of the organization.
It also examines the DEPLOYMENT strategy, including the definition of performance indicators and the implementation of targets and plans in all areas of the organization. It concludes with a REVIEW of the internal and external environment.
Criterion 2: Governance
GOVERNANCE examines the organization's LEADERSHIP SYSTEM and the commitment of senior executives. It measures how they establish, apply and update the organizational principles and beliefs that promote the CULTURE OF EXCELLENCE, including consideration of the needs of all stakeholders. It also examines how governance is implemented, how ORGANISATIONAL PERFORMANCE is reviewed and how practices to consolidate organizational learning are implemented.
Criterion 3: Humanity
HUMANITY examines how the organization identifies and understands the needs and expectations of STAKEHOLDERS, CUSTOMERS and MARKETS, including the dissemination of products, brands and improvement activities, and the development of closer RELATIONSHIPS with STAKEHOLDERS and customers.
It also examines how the organization
1) Measures and improves
stakeholder and customer satisfaction and dissatisfaction, including loyalty to its products and services,
2) Measures and improves the impact of its activities and its responsibility towards SOCIETY and the ENVIRONMENT.
Criterion 4: People Wealth
PEOPLE WEALTH examines how the conditions for developing and utilizing the full potential of the workforce are created in line with corporate strategies.
It also examines what efforts are made to create and maintain a working environment and organizational climate conducive to excellence and personal growth.
Criterion 5: Realization
REALISATION examines how the organization identifies the most important value-creating processes.
It also includes designing, managing, analyzing and improving key business processes.
Criterion 6: Intelligence
INTELLIGENCE examines how the organization identifies economic sustainability. It also looks at business and supplier relationship management, behaviour and performance, and tax administration to ensure the economic sustainability of the organization.
Criterion 7: Results
This criterion examines the organic results in the most important business areas: Strategy and Planning, Governance and Customers, Employees, Support Process and Core Processes.
CULTURAL INTEGRATION
Governance Empowerment through Humanity, Performance and Sustainability!
UBUNTU
"I am because we are!"
Ubuntu refers to qualities of essential human virtues, such as compassion and humanity. Our Ubuntu Excellence Framework is based on a systematisation of the socio-economic wisdom of Ubuntu that has empowered small and growing communities for thousands of years.
Performance is Personal
Ubuntu is often misunderstood as a philosophy. In reality, it is an indigenous system of governance that has helped communities thrive for centuries. Its secret is the integration of social, economic and environmental goals on the basis that organizational results are a consequence of people’s professionalism. Improve your contribution and the whole organization benefits. Humanity as the true source of organizational success is why Ubuntu means “I am because we are.”
Standardization of
Human Capital
The UEF is the only human-centred system of excellence in the world. It establishes governance principles to harness human potential in a fair way, but also optimizes it by systematizing change management, organizational design and culture. Apply it to organizations of all kinds, including those with social objectives such as non-profit organizations and government agencies.
Humanity First
“Many managers are of the somewhat cynical opinion that employees are paid to do their job and that’s it. This attitude reflects a callousness towards people that is a hallmark of many hockey-style managers.”
Philip Crosby. (Edited)
IMPLEMENTATION
Systematic Improvement Roadmap
1. PEOPLE
Firstly, we improve the level of contributions by establishing governance principles that go hand in hand with the development of skills and culture.
2. MATURITY
Next, we optimize the organizational processes by assessing the value they deliver in terms of their function and performance, taking into account the resources used.
3. SUSTAINABILITY
When a healthy foundation is in place, the focus shifts to building stability and optimizing value for a consistent and long-term increase in ROI.
4. TOOLS
To promote sustainability, technologies and tools are used to ensure consistent quality. Success also creates opportunities to develop visions and missions.
360 DEGREE ASSESSMENT MODEL
The PDCA 360-degree management elements aim to improve the quality of governance and the level of potential (output quality) and customer satisfaction.
The self-assessment system is intended to help organizations develop a general understanding of the Excellence Criteria and performance in relation to the Excellence Award Standard.
Conducting a baseline assessment!
Know your Excellence Score within 6 months. You will receive precise empirical based feedback to support you in your strategic decisions.